Job Description

THE ROLE

As a Golf & Leisure Operations Executive, you will take greater ownership of the daily operation at our driving range, coordinating facilities, equipment, activities and operational requirements. You will resolve day-to-day issues, support the team and take ownership of assigned projects and improvements.

WHAT YOU'LL DO

Daily Operations & Facilities

Coordinate daily operations across assigned facilities and operational areas.
Monitor facility and equipment readiness and address routine operational issues.
Coordinate maintenance follow-up and ensure operating and safety procedures are followed.

Team Support

Guide Operations Assistants and interns in daily operational activities and work priorities.
Share practical knowledge and reinforce consistent operating standards.

Guest Experience

Assist guests with operational matters and resolve routine service issues.
Work with Customer Relations to address guest needs and support service recovery where required.

Events & Projects

Coordinate operational requirements for events, activities and programmes.
Take ownership of assigned projects, new initiatives and operational improvements.
Support the implementation of new facilities, equipment, systems and procedures.

Cross-Functional Support

Coordinate with Customer Relations, F&B and other teams to maintain smooth daily operations.
Provide operational or guest-service support when required, within training and assigned responsibilities.

WHAT WE'RE LOOKING FOR:

Relevant experience in operations, hospitality, leisure, sports, recreation, facilities or a related environment.
Experience coordinating people, activities or operational tasks is an advantage.
Good organisation, problem-solving and decision-making skills, with the ability to take ownership of assigned responsibilities.
Comfortable working hands-on and interacting with guests.
Able to work independently and coordinate effectively with the wider team.
Willing to work rostered shifts, including weekends and public holidays.