Operations Executive

Reporting

Report to Operations Manager

Escalate risk events immediately via email within 24 hours

Report all trade loss events, or near misses that could have resulted in a loss within 24 hours

Clients report new and closed accounts

Volume of trades report on daily basis

Key responsibilities

Provide operational desk support to brokers, ensure timely input of trades into Trade Manager, providing trade details to traders and brokers on a daily basis

Provide support to brokers including ad-hoc queries; liaise with clients, clearing houses and brokers to ensure efficient settlement of trading activity

Build relationships with clearing banks and clients to improve the quality and productivity of work by integrating best practices as appropriate

Maintain client static data, including entering new contract terms in internal system e.g. commission rates, clearing account details etc

Monitoring unmatched transactions and timely investigation and resolution of queries

Proactively review indicators of operational issues/concerns with the goal of resolving such issues before client impact

Suggest/ develop technological solutions in Trade Manager

Perform any other reasonable duties the desk may require

Risk related responsibilities

Develop understanding of regulation within the evolving regulatory landscape

Support a risk and compliance aware culture and comply with FIS company policies

Exercise judgement and act with integrity, due care, skill and diligence and open and co-operative with regulators and exchanges

Ensure full awareness of and adhere to internal policies that relate to the role or any relevant other activities

Observe standards of market conduct and ensure understanding and adherence to all regulatory, exchange or clearing house requirements applicable to role

Training

Seek regular feedback from management to ensure role requirements are met

Complete any mandatory training required by the company and required deadlines

Maintain own Continued Professional Development (CPD)

Requirements

Ability to multi-task and manage time effectively, managing expectations

Proactive approach to work combined with excellent organisational skills

Adhere to strict governance and controls that are in place

Strong client focus; personable and engaging, building relationships and networks wherever possible

Communicating effectively with clients and colleagues

Tenacious and thrives in a pressurised environment

Team oriented; works well with others and diverse groups / personalities

Excellent attention to detail; strong analytical and numeracy skills

Competent in Trade Manager, Excel and other systems as required

Benefits

Our rapidly growing business offers a dynamic environment for talented, entrepreneurial professionals to achieve results and grow their careers.

Competitive salary and discretionary bonus

Learning & Development / CPD opportunities

Private healthcare

25 days holiday

FIS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, sex, national origin, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We are committed to treating all of our candidates fairly and would like you to have every opportunity to excel in our application and interview selection process. If you need any adjustments to be made as part of the process (such as for a neurodiverse condition, a disability, a medical condition or other individual need) please let us know in good time, so that we can support you.

If the role is of interest and you are ready for the next step in your career, please get in touch, attaching a CV.