Job Title: Operations Executive
Location: Office-based
Working Days: Monday to Friday
Job Description:
We are looking for a reliable and detail-oriented Operations Executive to support our daily warehouse and operations activities. This role is hands-on and involves a mix of warehouse operations, customer service, and administrative support. The ideal candidate is organised, adaptable, and comfortable working in a fast-paced environment.
Roles & Responsibilities:
- Packing customer orders accurately and efficiently in the warehouse
- Shifting and organising stock within the warehouse
- Conducting stocktaking and maintaining accurate inventory records
- Handling customer service enquiries, including returns and exchange cases
- Managing and processing return parcels
- Folding and ironing clothes to ensure products meet presentation standards
- Assisting in managing and supporting livestream sessions (e.g. setup, packing livestream orders)
- Performing other ad-hoc operational duties as required
Requirements:
- Proficiency in Microsoft Excel (basic to intermediate level)
- Prior experience in customer service is an advantage
- Able to perform physical tasks related to warehouse operations
- Detail-oriented with good organisational skills
- Willingness to learn and take on multiple responsibilities
- Team player with a positive and proactive attitude
