Operations Executive

We are looking for a motivated Operation Executive who are willing to support us in our daily operations. The Incumbent will assist the team to manage report, documentation and co-ordinate with Client.

Job Purpose

The Operation Executive will support the Reporting Officer (Director/Professional Engineer) in daily operations, including documentation, reporting and client coordination while ensuring professional customer service standards.

Key Responsibilities:

Documentation & Reporting

• Assist to create quotations in Xero from email enquiries or existing customer requests.

• Assist to book a daily schedule via Google calendar and prepare daily schedule documents.

• Generate daily reports and maintain excel worksheets.

• Assist in weekly/month end billing.

• Handle other administrative tasks as needed.

  Client Support

  • Assist in processing examination certification renewals in the Ministry of Manpower (MOM) system.

  • Ensure timely responses to customer enquiries.

  • Assist to send out documents to customers.

    Internal Operations

    • Coordinate with internal teams to ensure smooth workflow and timely delivery of documents.

    • Support operational process implementation and continuous improvement initiatives.

    • Maintain an organized filling system in shared drive and proper record management.

    • Assist to cover duties if a team member is not around or when required.

Qualifications & Requirements

• Minimum good academic results in GCE O Levels, Higher NITEC or Diploma in Business Administration or related discipline with strong literacy in computer skills such as Basic AI and MS Office, in particular in Advanced Excel skills

• Strong interest in operational and administrative processes.

• Familiarity with AI, Google Workspace and Microsoft Office.

• Good written and verbal communication skills.

Positive attitude, willingness to learn, and attention to detail.