Role Overview
The Operations Executive is responsible for end-to-end operations, including warehouse management, order processing, demand planning, inventory control, and logistics coordination. This role ensures operational efficiency and supports business growth while supervising execution-level operations tasks.
Key Responsibilities by Major
1 Operations Management
- Oversee daily warehouse operations and fulfillment processes.
- Manage a small team of packers and assistants.
- Implement and maintain SOPs for all operational tasks.
- Monitor performance and provide regular reports to management.
2 Order Management
- Process all incoming orders accurately and efficiently (B2B, retail, online).
- Update delivery statuses and coordinate internally to meet deadlines.
- Liaise with Creative and Sales teams for special orders or campaigns.
3 Order Demand Management
- Track incoming order volumes and identify demand trends.
- Forecast high-demand periods and allocate resources accordingly.
- Coordinate with Sales/BD for large campaigns and corporate orders.
4 Inventory Management
- Maintain accurate inventory records and perform regular stock checks.
- Ensure proper storage, handling, and quality of products.
- Coordinate replenishment with suppliers or production teams.
- Reconcile discrepancies and report inventory status to management.
5 Logistics Management
- Coordinate with logistics/shipping partners for timely deliveries.
- Plan delivery schedules for B2B, retail, and corporate clients.
- Monitor performance, resolve delays, and optimize shipping methods.
- Maintain cost-efficient logistics practices.
Requirements
- 2-4 years experience in warehouse, logistics, or operations.
- Organized, detail-oriented, and process-driven.
- Proficient in inventory management systems or Excel.
- Experience supervising a small team is a plus.
- Familiarity with F&B, lifestyle, or e-commerce operations preferred.
Success Metrics / KPIs
- Orders processed accurately and on time.
- Inventory accuracy 99%.
- On-time delivery rate 95%.
- Efficient warehouse management and minimal operational errors.
- Proactive identification and resolution of operational risks.
Perks
- Exposure to a fast-growing lifestyle and premium tea brand.
- Opportunity to build and optimize operational workflows.
- Career growth potential into senior operations or supply chain roles.
How to Apply
Send your resume and a short cover letter highlighting the followings to [Confidential Information] :
- Previous operations or warehouse management experience.
- Experience managing small teams or supervising staff.
- Examples of process improvements implemented in past roles.
