Operations Executive (Dormitory) (Tuas Link)

About the Role

We're looking for an Operations Executive to run the daily operations of our dormitory at Tuas Link 4. You'll be the main point of contact for residents and make sure the dormitory stays safe, clean, well-run and compliant with MOM requirements.

Key Responsibilities

• Oversee the daily operations and administration of the dormitory
• Manage resident check-in and check-out, including registration, room allocation and issuing dormitory items
• Ensure residents follow dormitory rules, regulations and house guidelines
• Respond promptly to residents enquiries, feedback, complaints and requests
• Conduct regular inspections of rooms and common areas to ensure cleanliness, safety and proper upkeep
• Maintain accurate records of resident particulars, room occupancy and operational activities

Requirements

• Nitec, Higher Nitec or Diploma in Facilities Management, Hospitality Management, Property Management or equivalent
• Candidates with relevant operational experience but without a related qualification are welcome to apply
• 1 to 3 years of relevant experience
• Familiar with MOM dormitory licensing requirements, the Foreign Employee Dormitories Act (FEDA) and related statutory requirements
• Good spoken and written English
• Strong coordination, organisational and problem-solving skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint), especially Excel for data tracking and reporting
• First Aid, CERT or fire safety training certification
• Able to speak Mandarin, to communicate with Chinese-speaking residents, contractors and stakeholders

Working Hours

• 10.30am to 8pm, 5 days a week, on a roster that includes weekends and public holidays

Interested candidates are welcome to apply with their latest resume, expected salary and availability.