OPERATIONS EXECUTIVE (Changi Airport)

Job Description
. Recruit and deploy workers/ supervisors for existing and new sites

. Effective instruction and management of manpower on site to ensure delivery of daily operations

. Plan and schedule rosters based on available manpower

. Take charge and resolve operational ground issues when the needs arise

. Handle clients complaints and attend to emergency calls

. Fulfil clients expectations and requirements and ensure good customer relations

. Coaching and guiding direct reports on work-related issues

. Ensure a high standard of performance as per contract requirements

. Conduct inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below-standard performance

. Any additional duties (including hands-on duties) as required

Requirements

. Degree or Diploma Holders

. 2-3 years of hands-on experience in manpower management is preferred

. Able to accept 6 working days including Public Holidays and last-minute work assignments

. Fluency in written and verbal English

. Proficient in Microsoft Office such as Outlook, Word, and Excel

. Good communication and interpersonal skills

. Positive work attitude, able to work independently and in a team