Key Roles and Responsibilities
- Handle daily collection incidents and driver feedbacks from routes. Daily checks on GPS, driver's feedback immediately and sign off of route sheet by Respective Function Executive to confirm route completion.
- Breaking routes and assigning of ad-hoc CP collection trips during resources shortage situation.
- Manage Drivers and Crews Rest day, change off, Annual leave and medical leave situation and ensure sufficient resources to deploy all routes.
- Updating of Route Sheet from SNF issued to ensure Route Sheet is up to date for operational use.
- Preparation and generation of ESO of scheduled CP collection trips
- Conduct monthly physical checks on trucks tagged to him/her.
- Conduct twice weekly ground checks on operation routes.
- Attend to and conduct partial, objective investigation of vehicular/property accident and put up the necessary report for circulation.
- Attending and closing of CRM cases on a daily basis.
KEY SKILLS, COMPETENCIES & BEHAVIOURS
- Completed GCE O level / Diploma in any discipline with at least 2 years experience in Logistics / Operations Management
- Possess a Class 3 and/or Class 4 driving license
- Proficient in MS office application
- Good planning, organizing, and administrative skills
- Strong attention to detail and comprehension of systems and process flows
- Customer service orientated, good communication and telephone skills
- Able to work independently
- Able to commit to rotating weekend/ Public Holiday duties and rotating early deployment duties as early as 6.30am
