Job Description:
- Engage in targeted conversations with customers to understand and identify their needs.
- Coordinate with customers and overseas agents regarding shipping activities and related documentation.
- Ensure timely dispatch of shipping documents to both customers and overseas agents.
- Verify the accuracy and completeness of all documentation to comply with customs regulations and international trade standards.
- Respond to general inquiries related to shipments, vessel ETAs, and associated charges.
- Demonstrate familiarity with shipping Incoterms.
- Negotiate charges with contractors when necessary.
- Manage full documentation for compliance operations and provide guidance to clients on tariffs, rates, quotations, and eligibility.
- Perform data entry for freight services.
- Address and resolve disputes or complaints from clients and agents.
- Issue accurate billing documents promptly to relevant parties.
Required Skills and Abilities:
- Strong verbal and written communication skills.
- Solid understanding of shipping regulations and policies.
- Excellent organizational skills with keen attention to detail.
- Proficiency in Microsoft Office Suite or equivalent software.
Interested candidates who wish to apply for the above positions, please click Apply now
We regret that only shortlisted candidates will be notified.
JAC Recruitment Pte. Ltd.
EA License No: 90C3026
EA Personnel No: R23113652
EA Personnel Name: Wong Yi Lei
