Operations Executive Beauty & Wellness Retail

Key Responsibilities

• Oversee daily operations across 6 retail outlets and ensure SOP compliance

• Liaise with outlet managers to resolve operational issues promptly

• Track inventory, coordinate maintenance, and ensure service readiness

• Support vendor procurement and supply chain coordination

• Generate weekly/monthly operational reports for management

• Ensure regulatory compliance and workplace safety standards

• Support campaign setups, seasonal promotions, and service launches

• Assist with digital marketing efforts:

• Coordinate and support content creation for social media (e.g. videos, posts)

• Perform ad-hoc duties and administrative support as assigned by management

Who We're Looking For

• Diploma/Degree in Business Administration or a related field

• Minimum 2 years experience in operations or retail (beauty/wellness a plus)

• Experience or strong interest in digital marketing, content creation, or social media handling

• Proficient in both English and Chinese to liaise with internal teams, Chinese-speaking staff, and vendors

• Strong coordination, planning, and communication skills

• Proficient in MS Excel, Google Workspace, POS or CRM systems

• Able to work independently and manage multiple priorities

• Willing to travel across various outlet locations in Singapore