Operations Director

Role Overview

As the Operations Director, you will play a pivotal role in driving the strategic growth and operational excellence of Bigo across global markets. Through Tech & Operations, you will ensure Bigo becomes the go-to platform for creating meaningful connections and connecting the world. This position requires a dynamic leader with strong cross-functional collaboration, market expansion expertise, and the ability to deliver measurable business impact.

Key Responsibilities

1. Strategic Leadership & Growth

. Define and execute operations strategies to position Bigo as the leading platform in target regions (Middle East, SEA, and beyond).

. Lead market entry strategies, overseeing new project launches and localization efforts to ensure successful expansion.

. Drive long-term ecosystem development, including creator progression systems and monetization models.

2. Business Development & Partnerships

. Build and strengthen international partnerships with key industry players (e.g., Disney+, The Game Awards, MLBB).

. Cultivate government and institutional relations to support compliance, brand reputation, and market access.

. Identify and secure strategic collaborations to enhance platform value and growth opportunities.

3. Operational Excellence

. Oversee daily operations, ensuring seamless execution of cross-functional projects with Product, Tech, Marketing, and Content teams.

. Design scalable operational models to support user growth, retention, and monetization.

. Develop and implement best practices to optimize efficiency across markets.

4. Marketing, PR & Brand Building

. Lead regional marketing and PR initiatives to enhance brand visibility and positioning.

. Oversee campaigns that resonate with diverse cultural audiences, amplifying Bigo's global influence.

. Represent the company at industry events, conferences, and with key stakeholders.

5. Revenue & Performance Management

. Drive revenue growth strategies, achieving ambitious financial targets.

. Monitor performance metrics, analyze data insights, and refine strategies to maximize ROI.

. Achieved revenue doubling in prior SEA operations replicate and scale similar successes in new markets.

Qualifications & Requirements

. Bachelor's or Master's degree in Business Administration, Operations Management, Marketing, or related fields.

. 8+ years of experience in Operations, Business Development, or Strategic Leadership roles within Internet, Tech, Media, or Entertainment industries.

. Proven track record in leading market expansions, partnerships, and operational growth across multiple regions.

. Strong business acumen with expertise in revenue growth, ecosystem building, and user engagement strategies.

. Exceptional communication and negotiation skills experience working with government bodies and international partners is a plus.

. Ability to lead large cross-functional teams in a fast-paced, dynamic environment.

. Fluent in English (Arabic or other regional languages is a plus).

What We Offer

. Opportunity to shape the growth of one of the world's leading live-streaming and short video platforms.

. Dynamic, international, and innovative working environment.

. Competitive compensation package with performance-based incentives.

. Career development and leadership growth opportunities.