Operations Customer Service Executive (OCSE) x2
Salary: $3000 - $3500
Working Time: Monday - Friday, 8.30 am - 5.30pm / 9am - 6pm (can choose)
Working Location: Paya Lebar
Job Duties:
- Handles all clients inquires, concerns and complaints in a professional manner
- Monitor shipments with contractors and vendors and update both internal & external stakeholders
- Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
- Collaboration with all departments to better address clients needs, providing regular updates to higher management
- Assist in the preparation of Pricing & Quotations
- Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
- Upselling company products and identify new business opportunities through clients referrals
Job Requirements:
- Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
- With 1 - 2 years work experience in Freight Forwarding
- With permit declaration through Tradenet is preferable
- Computer literacy eg: proficient in MS Word & Excel etc
Tee Xin Li Reg No: R24121619 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279
