Operations Coordinator (Clinic + Academy)

Qinetic: Rehab, Performance & Education

About Us
We are a growing rehabilitation clinic and education platform focused onhelping people move, recover, and perform better. Beyond treatment, we runhands-on training programs for coaches and practitioners: building real-worldskills, not just theory.

We're a small, focused team that values clarity,ownership, and doing things properly.

Requirements:

• Need to be fluent in written and spoken English & Mandarin.
• Familiar with WhatsApp, google calendar, word doc, PowerPoint, google drive, telegram, googlemaps, basic knowledge of social media platforms such as Instagram,Facebook

The Role
This is not a typical admin or front desk role.

You will work directly with the founder to keep the clinic and academy running smoothly, manage day-to-day operations, and ensure nothing falls through the cracks.

What You'll Do

• Manage scheduling for therapists, clients, and courses
• Coordinate client communication (WhatsApp, email, follow-ups)
• Handle rescheduling, cancellations, and daily clinic flow
• Support academy operations (student coordination, attendance, logistics)
• Liaise with freelance therapists and assistants
• Track and follow up on tasks to ensure completion
• Assist in improving systems and workflows over time

What We're Looking For
You don't need healthcare experience: We will train you. But you must be organized and structured in how you thinkand communicate

Proactive: you act, not wait to be told

Calm under pressure when things get busy or messy
A clear communicator (written and verbal)
Comfortable handling multiple moving parts

This role is for you if

• You like solving real problems in real time
• You take ownership of your work
• You want exposure to how a clinic and education business is run
• You're looking to grow into a larger operations role over time

This role Is not For you if

• You prefer clear instructions for everything
• You get overwhelmed easily when plans change
• You avoid responsibility or decision-making

Salary & Growth
Salary: $2,400 - $3,200 (based on experience)
Clear progression into senior operations role

Working Details
Location: Near Beauty World MRT
5 day work week
Mix of clinic and admin responsibilities

How to Apply (Important)
To apply, send your resume and answer the question below:

Scenario
A therapist calls in sick last minute. You have 5 clients scheduled and limitedreplacement options.
What would you do Keep your answer under 150 words.

We review applications based on how you think, not justyour experience.

Send resume and answer to: [Confidential Information]