About the Role
This is a full-time on-site role for an Operations & Business Development Assistant located in Singapore. We are looking for a proactive and detail-oriented Operations & Business Development Assistant to join our team. This is a junior contract role designed for someone eager to gain hands-on experience across operations, logistics, and business development. You will support day-to-day operations, customer engagement, and account follow-ups while helping ensure smooth business processes.
Key Responsibilities
Daily Operations Support
- Process and manage customer orders (B2B)
- Coordinate shipments and liaise with courier/logistics account managers
- Maintain operational records and ensure timely delivery of goods
Customer Engagement
- Handle inquiries via online chat, phone calls, and emails
- Provide accurate and timely updates to customers on orders and shipments
- Follow up with existing B2B clients to maintain strong relationships
Business Development Support
- Assist in client communications and simple account servicing tasks
- Support follow-up with prospective leads and existing clients
- Participate in preparing materials for client meetings and presentations
Training & Support
- Conduct occasional product, sales, and operations training sessions for B2B clients
- Provide product knowledge support to internal and external stakeholders
Requirements
- Open to entry-level candidates with a diploma or degree. Experience in operations, business development, or interest in health/fitness/skincare is a plus.
- 0-2 years of working experience fresh graduates are welcome
- Must be able to read, write, and converse fluently in English
- Strong communication skills and customer-oriented mindset
- Organized, detail-oriented, and able to manage multiple tasks
- Comfortable liaising with customers, couriers, and account managers
- Based in Singapore, does not require visa sponsorship now or in the future
What We Offer
- Exposure to both operations & business development functions
- Hands-on experience in B2B environments
- Supportive, growth-oriented environment for junior talents
- Contract role with potential for extension or conversion
Salary Range
SGD 2,500-3,200/month (1-year contract, full-time)
