Operations Assistant

COMPANY DESCRIPTION

The Salvation Army has been touching lives in Singapore since 1935 and we remain committed in serving the underprivileged in the community without discrimination. To us, every life is precious and we actively help those in need regardless of age, race or religion.

Throughout the years, we have established a comprehensive network of social services to meet a wide range of needs in our community. Our diverse programmes reach out to children who need care and protection, families in material need, ailing aged requiring quality nursing care and other needy segments in our society.

Our spiritual ministry also reaches out to the people in the community to provide counsel to those in need. We are there to help guide those in need towards finding their identity and purpose in life.

RESPONSIBILITIES

1. Customer Service & Operational Support

• Support front-line CSR duties such as attending to client/resident queries, phone handling, reception duties, and general administrative support.
• Assist with the coordination and documentation of logistics or service activities at the centre.
• Liaise with internal teams and external parties to ensure smooth daily operations.
• Maintain a helpful and professional demeanor when dealing with clients, visitors, and team members.

2. Driving & Transport Duties (Backup Driver)

• Provide transport services for clients/residents/staff to and from required destinations when the primary driver is unavailable.
• Assist in the collection and delivery of goods, equipment, documents, medication, or supplies as required.
• Ensure vehicle(s) are maintained in good working condition-check engine oil, water levels, tyre pressure, and fuel levels regularly.
• Send vehicle(s) for scheduled servicing and address maintenance needs promptly.
• Maintain cleanliness of the vehicle (interior and exterior) and ensure all vehicle logbooks are accurately updated.
• Monitor and ensure cash card balances are sufficient for ERP and other toll-related charges.
• Uphold all road safety standards and company transport policies.

Other Information

Working Hours

Under normal circumstances the hours of duty will be as follows:

8.00am to 5.15pm (Monday - Friday, 45 minutes lunch break inclusive)

or

8.30am to 5.45pm (Monday- Friday, 45 minutes lunch break inclusive)

Working Location

The Salvation Army - Peacehaven Nursing Home

9 Upper Changi Road North Singapore 507706

By submitting application for this position, applicant would be deemed to have given consent for The Salvation Army to use their personal particulars for recruitment, security screening and employment purposes where applicable including the terms and conditions stated in this Personal Data Privacy Statement (https://www.salvationarmy.org.sg/data-protection-policy/).

QUALIFICATIONS

Qualifications & Requirements

• Minimum Secondary School education or equivalent.
• Possession of valid Class 3 & Class 4 driving licenses and a Bus Vocational Driving License.
• Prior experience in customer service, driving, or healthcare operations is an advantage.
• Physically fit and willing to support caregiving duties when deployed to the Rehab Team.
• Strong interpersonal and communication skills.
• Team player with a service-oriented attitude.
• Able to work independently and multitask in a dynamic environment.

OTHER INFORMATION

The Salvation Army, Singapore - Peacehaven Nursing Home

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

Please note that your application will be sent to and reviewed by the direct employer - The Salvation Army Singapore