The position
The Operations Assistant shall report to the Head of Operations. The Operations Assistant shall perform the administration and planning of all C-Leanship ROV services under the direction of the Head of Operations. This role requires initiative, a sense of urgency, the ability to make decisions and influence others without formal authority. There is also a need to be process-driven and demand for high quality, organised and repeatable results.
Authority
- Able to mobilise operational pilot teams and workboat to attend C-Leanship jobs
- Able to call All-Stop to any ROV operation or maintenance work if there is a clear and present danger to personnel and ROV system
Responsibilities
- Applying permits with the authorities for all C-Leanship operations
- Assisting Head of Operations in liaising with operational stakeholders encompassing but not limited to shipping agents, workboat owners, bunker barges, port authorities and subcontractors
- Preparing and modifying shift plan for operations team in consultation with Head of Operations, to ensure constant manpower availability to support ongoing operations
- Liaising with external parties and arranging any operational related trainings ensuring validity of certifications and passes of personnel
- Updating of operations management system
- Escalate to the Head of Operations for any discrepancies, vessel schedule clashes or any operational matters that might affect the jobs assigned to the local hub
- Assisting Head of Operations and other local stakeholders to ensure operational documentation e.g. procedures, risk assessments are continuously up to date for ISO audits
- Be consistently aware of, and adhere to, the company's safety management system (policies, safe working procedures and risk assessments)
- Take ownership of any assigned tasks, able to work in a dynamic environment and consistently deliver high quality work
- Willing to undertake challenges and respond positively and proactively
- Work as part of a team and consistently display good communication between colleagues
- Carrying out other ad hoc tasks as assigned by the Head of Operations
Success criteria
- Attention to detail and ability to see the big picture
- Ability to set and meet deadlines
- Ability to influence internally and externally without formal authority
- Ability to analyse data and solution-oriented
- Work proactively and independently
- Able to navigate ambiguous situations in the course of work
- Contribute to structure and establish efficient procedures
- Intermediate IT skills
- Ability to thrive in a fast-paced environment
Educational requirements & professional background
- Minimum diploma in maritime, business or engineering discipline
- Minimum 2-3 years of work experience in related industry
- Excellent English skills, written and verbal
- Proficiency in written and spoken Korean would be advantageous to facilitate coordination with our Korea office.
Internal training requirements
- Understand the local maritime industry and associated processes
- Familiarisation of company operations management system
- Familiarisation of C-Leanship ROV operations and technical capabilities
- Safety related and operational risk management courses
Personal attributes
- Self-driven with the ability to work systematically and independently with minimal supervision
- Attention to details, organized and accuracy in work product
- High cognitive ability
- Proactive, self-motivated and the ability to work in dynamic environment and react quickly to changes
- Excellent cooperation and communication skills
