Duties & Responsibilities:
- Provide operational support towards sales team, including, but not limited to, ticket reservations, vendor coordination, itinerary and transfer arrangements, coach and luggage tag preparation, and pre-departure materials.
- Handle visa enquiry and insurance purchase through email and phone communication for corporate clients.
- Handling dispute and complaints internally & externally.
- Provide sales support and assist with proposal preparation when required.
- Support business travel team for its operation and other team.
- Issue EO and invoices for all operational support rendered, including tasks assigned by the manager.
Experience & skill set required:
- Diploma in Tourism or Hospitality studies or relevant Field
- Minimum 2 years of relevant work experience in Tourism or Hospitality industry
- Proficient in Microsoft office
- Ability to work under tight schedules with positive working attitude
- Independent, meticulous, teamplayer, excellent interpersonal skill, positive work attitude
- Experience in group booking
- Experience in using GDS (Sabre, Amadeus) would be an advantage
