Operations Analyst, Equities Client Services & Trade Support (Contract)

A leading global financial institution is seeking a dynamic and detail-oriented Operations Analyst / Senior Analyst to join its Equities Operations team in Singapore. This role supports post-trade operations and client servicing within the cash equities business, with a focus on trade lifecycle management, operational risk control, and process improvement initiatives.

The successful candidate will work closely with internal stakeholders across Sales, Trading, Technology, Compliance, and Operations to deliver a seamless client experience and support business growth in a fast-paced environment.

Key Responsibilities

Trade Lifecycle & Operational Support

• Support post-trade activities including trade allocation, pre-matching, reconciliation, and fails management to facilitate timely settlement of transactions
• Assist in client onboarding and account maintenance processes to ensure operational readiness and a seamless trade lifecycle experience
• Support Stock Connect / China Northbound trading operational processes and client servicing requirements

Client Service & Stakeholder Management

• Act as a key point of contact for client queries related to trade execution, settlement, and operational matters
• Partner with internal teams to resolve trade issues, operational exceptions, and client requests in a timely manner
• Build and maintain effective working relationships with both internal and external stakeholders

Risk Management & Controls

• Perform operational controls and reviews to maintain accurate books and records
• Ensure adherence to internal policies, operational procedures, and regulatory requirements
• Review and assess change requests to support a strong risk and control environment

Process Improvement & Automation

• Identify opportunities to improve workflow efficiency and operational scalability
• Support automation initiatives and enhancements to straight-through processing (STP)
• Participate in projects related to new products, market expansion, or process transformation initiatives

Requirements

• Degree in Business, Finance, Economics, Banking, or related disciplines
• Relevant experience in financial services operations, middle office, trade support, client onboarding, or equities operations will be advantageous
• Strong communication and interpersonal skills, with the ability to collaborate effectively across teams
• Analytical and detail-oriented mindset with strong problem-solving capabilities
• Ability to manage priorities in a fast-paced environment while maintaining accuracy
• Proficiency in Microsoft Office applications, particularly Excel
• Experience in process improvement, workflow automation, or operational transformation initiatives will be an advantage

All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7.

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).e2i is the empowering network for workers and employers seeking employment and employability solutions.e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups's PDPA and e2i's PDPA.

We regret to inform that only shortlisted candidates will be notified.

Syed Hafiz

EA Regn No: R21103431

RMA Consultants EA License No: 93C4403