Operation Supervisor

This role will be responsible for overseeing daily operational activities to ensure efficiency, productivity and compliance with company procedures. This role involves supervising staff, coordinating workflow, optimizing processes and ensuring smooth operations in the operations department.

• Oversee day-to-day operational activities as well as planning to ensure timely and accurate execution
• Monitor process workflow, identify bottlenecks and implement improvements
• Attending to all audits, both internal and external
• Motivate the Operations team to ensure operational excellence, high employees engagement and service improvement is achieved
• Any other tasks as assigned from time to time