Operation Supervisor (Cleaning Services)

Key Responsibilities:

• Supervise around 15 to 25 and ensure they provide quality cleaning service at clients place.
• Perform inspection and ensure cleaning teams adhere to safety measures during cleaning operations island wide e.g. PPT and local regulations.
• Assist in the development and review of operation plans to improve work procedures and quality service delivery.
• Plan weekly and monthly roster and as well as work schedule for cleaners.
• Review weekly and monthly cleaning job reports for submission towards management.
• Maintain stock of supplies of materials and equipment and implement maintenance schedules for tools and equipment.
• Identify and recommend suitable equipment and/or technologies to improve cleaning operations.
• Respond to the client's requests and deal with ad hoc challenges.
• Interpret tender specifications and prepare quotations for cleaning operations.
• Assist in negotiating terms, conditions, and pricing, and ensure they are accurately executed and satisfied.
• Assist in resolving existing contract conflicts Report potential risks on contractual changes to the management.

Job Requirements:

• With at least 3 years of experience in supervising cleaners in cleaning or hospitality industry.
• Training will be provided.
• Must be able to travel for work related matters.
• Must be able to plan for schedule and good at time management.
• Must be able to use computer and work-related software, e.g. excel and e-mail, etc.
• Good Interpersonal, communication and strong leadership skills.
• Able to work under pressure.
• 5-day work week and required to work on Saturdays, and Sundays (if needed).