Operation Supervisor

Roles & Responsibilities

SUPERVISORY & OPERATIONAL RESPONSIBILITIES

. Establish and maintain systems and methods of operation necessary for the Stewarding Department to supply all outlets and production areas with clean, correct, hygienic, and timely mise-en-place whilst minimizing cost through breakage, loss, or excessive chemical consumption and appropriate staff levels.

. Control of all permanent stewarding personnel and casual labour to correct employment procedures and payment of staff. Responsible to prepare staff duty roster on weekly basis and replace/cover staff on public holiday and annual leave.

. Communicate information via team briefing regularly.

. Report all matters of concern to other departments. Ensure all staff are conversant with and adhere to all fire, health, and safety procedures.

. Maintain the stewarding store and organize it in an orderly manner including cleanliness and sanitation at all times.

. Create and maintain a productive work environment by appropriate Management control of Human Resources

. Be responsible for the administration of the hotel's disciplinary and grievance procedures within the department.

. Liaise with outlets and production Managers to discuss and establish requirements and solve operational problems.

. Liaise with Engineering to ensure that all equipment is properly maintained and in good working order.

. Ensure all procedures, methods, and standards within the department fall within the NEA requirements.

. Be responsible for and accountable for the departmental operating equipment budget.

. Find ways to improve the efficiency of the operations that will benefit our clients.

. Other duties as directed.

EA License no: 96C4864

Reg No: R23115903 Kong Yin Ching