Operation Manager

Key Responsibilities

• Lead day-to-day operational activities to ensure smooth execution of business objectives

• Develop and implement operational policies, procedures, and performance standards

• Monitor KPIs and drive continuous process improvement initiatives

• Manage operational budgets, cost control, and financial reporting

• Oversee resource planning and workforce allocation

• Coordinate cross-departmental projects and manage dependencies

• Identify operational risks and implement mitigation strategies

• Provide regular performance updates to senior management

Requirements

• Proven experience in operations or programme management

• Strong financial and budget management capabilities

• Experience leading cross-functional teams

• Strong analytical and problem-solving skills

• Excellent stakeholder management and communication abilities

• Proficiency in MS Office and project management tools