Operation Manager (Fresh Produce)

Job Description

. To plan overall operation schedules and ensure that operations targets are achieved in terms of deliverables and timing

. Supervise the daily activities of warehouse department activities within assigned area(s) such as shipping, receiving, selection, loading and storage. Work with cross-functional departments as it relates to the distribution center operations and ensure prompt and timely resolution of any issues

. Schedule and assign work to warehouse associates to complete workload in a timely and efficient manner while maintaining productivity, accuracy, excellent customer service and safe work environment plan and schedule activities to control costs on labor and supplies

. Ensure compliance with distribution procedures and regulations (i.e., safety, sanitation, covid SOP)

. Ensure proper maintenance of and report any issues related to machinery and equipment

. Ensure quality of stocks received and distributed are in good condition and report any issues related to stocks

. Report and/or address any issues or work-related injuries, and participate in any investigations as required

. Ensure operation team is properly trained and assist with training team on changes in processes and procedures

. Responsible for department management including staffing, training, performance management and career development of operation team, and developing and monitoring department goals

. Support in logistics arrangement e.g. out-bound deliveries to customers, coordinating third party logistics

Job Requirements

. 5 years of experience in Warehouse / Operation management

. Able to manage manpower and work allocation.

. Trains, motivates and guide subordinates to maintain proper discipline at workplace and work as a team

. Critical thinker and problem-solving skills

. Communicate job expectations, planning, monitoring and appraising work performance with subordinates and various departments to get the job done

. Proficient in MS Office (Excel and Word)

. Ability to handle multiple tasks, with awareness of deadlines.

. Result oriented with an entrepreneurial spirit.