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Job ID: 20011
Job Description
DUTIES & RESPONSIBILITIES:
Accounts Management
. Management of selected key sales accounts
. Assist Sales PIC to achieve sales target
. Handle and attend to customer's enquiry and complaints
. Provide customer support and maintain good customer service
Order Management
. Handle all customer's orders and enquiry
. Receive and process orders, issue SOC timely
. Monitor and follow up on back-orders, handle shipping discrepancy
Operation and Shipping Arrangement
. Coordinate with warehouse on picking/ packing of goods according to shipping schedule
. Coordinate closely with forwarders and arrange on time shipment of customer orders
. Ensure accuracy in shipping documentations and endorsements
. Check accuracy on invoices and charges from forwarder, entry into system
. Book and arrange vessel on-time and on schedule
Payment Management
. Ensure LC accuracy and proper, on time submission to bank
. Ensure remittance received in bank
. Follow-up and monitor customer payment
. Any other duties assigned by superior or by Company
Job Requirement
Education and Qualifications:
Bachelor's Degree/Diploma
Practical Experience:
5 Years Experience In Sales Support / Order Desk
Professional Business Skills:
Good knowledge in full set of shipping documents and LC handling. Automotive background will be an advantage
Interpersonal & Social Skills:
Able to work as a team player
Strong written and verbal communications
Computer Skills:
Microsoft Office (Good in Excel/Words)
Other Requirements:
Good numeracy skills and meticulous. LC knowledge. Customer Support/Order Desk Experience
Interested applicants, kindly send your updated resume to Joanne (R21101135) with the email subject header Job Application for 20011, Operation Executive.
Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.
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Pasona Singapore Pte Ltd
Joanne Yeo Min Qian
EA License No:90C4069
Registration No.: R21101135
Job ID: 137429165