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Responsibilities
. Shipping documentation (import/ export/ LC/ documentation/ Bill of Lading / FTA Agreement)
. Provide customer support for shipments and advise various country customary rules and regulations provide after-sales support and following up with client till the whole transaction is completed.
. Advise clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments.
. Ensure smooth and efficient shipment movement
. Book the consignment (freight / transporters / forwarders) in accordance with costs and price strategy of the company
. Handling customer enquires or complaints
. Recommend shipping solutions to minimize cost & optimize profit
. Send all necessary information and documentation to clients / agents / sea companies / forwarders accurately and on a timely basis
. Liaise and maintain good relations with agents and shipping companies.
. Conduct Market & Cost analysis on Shipping Line Rates
. Overseas Agency Maintenance and Development
. Develop and grow new accounts by identifying prospects, performing thorough research and analysis on sales options
. Maintenance good relationship with existing customers
. Participate, develop, and implement strategic initiatives by working closely with the management
Requirements:
. Preferably Junior to Executive specializing in Sales - Corporate, Logistics/Supply Chain or equivalent
. Minimum 1 year of working experience in the related field
. Minimum GCE O Level
Job ID: 147864713
Skills:
community support , patient support , Patient Care, Communication Skills, 24/7 operations, Customer Service, Personal Care, Team Player, wellbeing, Interpersonal Skills
Skills:
bill of lading , LC documentation, FTA Agreement, Customer Support, Market Cost analysis, Shipping Documentation
Skills:
Ms Office, Shipping Documentation, VISTA trading system, Incoterms, international trade practices, trade management systems
Skills:
compiler , Microsoft Office, Microsoft Excel, Administrative Support, Operation, Customer Service Delivery, Cleaning, Inventory Management, safety and hygiene, Interpersonal Skills, schedule control
Skills:
Operations & Services, port management , ship management , Microsoft Excel, Crew Resource Management, Documentation, liaising with accounts department, maritime law, vessel reporting system, Store Management, Crew Management System, Shipping Documentation, maritime operations
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