Personnel management: Recruit, train, and supervise security officers, including managing schedules, performance, and disciplinary issues.
Operational oversight: Supervise daily security operations, conduct site inspections, and ensure all security protocols are followed.
Client relations: Act as a point of contact for clients, address their inquiries and concerns, and conduct meetings to maintain service quality.
Risk and compliance: Conduct security and safety risk assessments, and ensure compliance with security protocols and relevant regulations.
Technology management: Monitor and operate security systems, such as CCTV and access control systems, and manage incident documentation.
Incident response: Respond to security incidents, execute escalation procedures, and ensure proper reporting and documentation in an incident management system.
Training and development: Plan and schedule training for security personnel to ensure they are up-to-date with the latest requirements and best practices.
