Operation cum Procurement coordinator

Inventory & Operation Management
. Maintain SKU master list
. Conduct cycle counts reconcile discrepancies.
. Monitor reorder points, safety stock, lead times.
. Arrange warehouse space for new arrivals and seasonal shifts (racking, palletization).
. Oversee inbound receiving & outbound shipping coordination
. Resolve order issues (missing SKUs, wrong quantities) with suppliers and customers.
. Accurate data entry of purchase orders, invoices, and shipment receipts.
. Issue and reconcile credit notes manage returns processing.
. Order stationery, office supplies, and other operational materials.

ECommerce Operations
. Oversee online platform inventory (restock, stock count, stock forecasting)
. Repley to online customers enquiries.
. Sort out online returns.

Data Analysis & Reporting
Generate inventory turnover reports, backorder summaries, and sales forecasts.
. Track KPIs: fill rate, stockout frequency, order accuracy, gross margin impact.
. Present insights to crossfunctional teams (Marketing, Finance, Logistics).
. Recommend automation or software upgrades update Standard Operating Procedures. |

Required Skills & Competencies

. Strong quantitative skills ability to interpret data and make actionable recommendations.

. Forecasting & demandplanning experience preferred.

. Exceptional attention to detail meticulous recordkeeping.

. Ability to juggle multiple projects with tight deadlines.
. Customerservice oriented mindset.

. Proactive in identifying issues and implementing solutions.

. Comfortable working in a fastpaced, evolving environment.