OPERATION ASSISTANT/EXECUTIVE

Key Responsibilities

• Transportation & Logistics Operations
• Oversee daily transportation activities and ensure efficient logistics flow.
• Arrange shipments and coordinate delivery schedules to meet customer requirements.
• Communication & Coordination
• Act as the liaison between drivers, customers, and internal teams.
• Provide timely updates on delivery status and resolve operational issues.
• Scheduling & Documentation
• Prepare and maintain delivery schedules, ensuring accuracy and compliance.
• Handle documentation related to shipments, including delivery notes, invoices, and records.
• Customer Service & Support
• Respond to customer inquiries regarding delivery and shipment status.
• Ensure high levels of customer satisfaction through proactive communication.
• Operational Support

• Assist in monitoring inventory and shipment progress.
• Support sales and operations teams with administrative tasks as required.

Qualifications & Skills

• Diploma or Degree in Business, Logistics, Supply Chain, or related field (preferred).
• Prior experience in logistics, transportation, or sales coordination is an advantage.
• Strong communication and interpersonal skills in both English and Chinese, with the ability to effectively liaise with the team in China
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Ability to multitask, prioritize, and work under pressure.
• Detailoriented with strong organizational skills.

Key Attributes

• Team player with a proactive attitude.
• Customerfocused mindset.
• Problemsolving ability and adaptability in fastpaced environments.

Working Hours:

• 5 working days per week (Monday to Friday-8:30 AM to 5:00 PM)