Online Store Operations Management - Oversee the daily operations of the retail store, ensuring smooth, efficient, and high-quality execution of all store activities.
Sales & Performance - Lead the team to achieve sales targets, improve customer satisfaction, and enhance overall brand presence.
Team Leadership & Development - Manage staff scheduling, training, and performance guidance build a motivated and service-oriented team culture.
Operational Execution - Handle daily operational matters including inventory control, promotional event implementation, and customer relationship management.
Reporting & Optimization - Monitor store performance, provide timely feedback to management, and assist in implementing improvement initiatives.
Requirements
diploma or degree in Retail, Business Management or related fields preferred.
At least 2 years of supervisory experience in retail or service industry prior online store management experience is a strong advantage.
Excellent leadership, communication, and coordination skills.
Strong sense of responsibility, adaptability, and ability to thrive in a fast-paced environment.