RESPONSIBILITIES
- Support policy fulfilment for all Consumer Lines policies.
- Process new policies, renewal policies and endorsements within stipulated service standards including policy turnaround time and accuracy in policy documentation.
- Liaise with internal customers to complete policy processing and documentation.
- Undertake checker and approver roles within delegated authority.
- Participate in User Acceptance Testing for system enhancements, process improvements and defects.
- Assist on any other duties and activities when required.
EDUCATION / PROFESSIONAL QUALIFICATION
- Diploma holder in any discipline.
- Certification in General Insurance or relevant insurance qualifications will be an added advantage
WORK EXPERIENCE & ANY SPECIFIC SKILLS SET REQUIRED
- Minimum 2 years of experience in handling policy fulfilment for Consumer Lines policies in direct insurance companies
- Proficient in Microsoft Word and Excel.
- Possess good time management skills, strong ability to perform under pressure and extremely adaptable to changes.
- Highly organized with a keen eye for details, good communication and interpersonal skills.
- Has high level of integrity, ownership and teamwork spirit.
