Officer, Business Operations

Date: 5 Nov 2026

Company: Singapore Pools (Pte) Ltd

Work that powers communities.

Who We Are

Singapore Pools was established by the Singapore government on 23 May 1968 to provide safe and trusted betting to counter illegal gambling. As a not-for-profit organisation, it makes contributions to the Tote Board to fund a wide range of causes in social service, community development, sports, arts, education and health sectors.

Since 2004, over $5 billion have been channelled to the Tote Board. In addition, Singapore Pools also contributes about $2 billion annually to the Government in the form of taxes and duties. Its responsible gaming practices have been awarded the highest level of certification (Level 4) by the World Lottery Association's Responsible Gaming Framework since 2012.

Since inception, Singapore Pools staff have a long-standing commitment to doing good and giving back to those in need. Staff volunteers support activities held all year round, from helping disadvantaged children, youth-at-risk, underprivileged families, and elderly, to conserving the environment.

Job Purpose

The individual will support the Settlement team in ensuring timely, accurate and effective settlement operations and reconciliations.

What You'll Do

• Perform transaction and bank reconciliations, investigate discrepancies, and follow up on outstanding settlement items.
• Coordinate with internal stakeholders, financial institutions and service providers to resolve settlement and operational exceptions promptly.
• Support day-to-day prize payment operational administration.
• Coordinate procurement and logistics activities, including raising of purchase requests, vendor(s) coordination to ensure smooth operational support.
• Contribute to operational resilience and continuous improvement through cross-training, system testing and process enhancement initiatives.
  
  

Who You Are

• Minimum GCE O level.
• 3 – 5 years of working experience in operation and/or settlement.
• Proactive individual and who is committed and willing to take on new challenges.
• Able to multi-task and work effectively under tight timeline and pressure.
• Team player with good interpersonal skills and able to communicate with all levels.
• Meticulous and organized.
• Proficient in MS Office.
  
  

What We Offer

• Comprehensive total rewards package
• Health & wellness benefits
• Continuous learning and upskilling opportunities
• Volunteerism and community initiatives
  
  

Only shortlisted candidates will be contacted for further career conversations.