Office of Information Service – Deputy Manager/Assistant Manager

[What the role is]

[What you will be working on]

. Management of staff, student and/or public ICT application services which includes the establishment and tracking of project plans, milestones and deliverables in consultation with different levels of stakeholders
. Strategise, design and manage the execution of effective development frameworks (including plans, processes, etc.) for software / application using industry best practices and methodologies, and the latest technologies or products
. Act as liaison between stakeholders and vendors/in-house development team to ensure that business, security and audit requirements are translated into system specifications, and to ensure smooth operations of the systems, and service levels are met
. Work closely with vendors/in-house development team for system implementation/enhancement, and to leverage on commercial cloud/low code technology to accelerate digital transformation and to adopt leading edge innovations
. Continuous change management with stakeholders to ensure the effective use of IT solutions for different needs
. Work with internal stakeholders and vendors to ensure that systems comply with IT governance requirements.
. Leverage business data to provide insights for reporting, analysis and decision-making.

[What we are looking for]

. Qualification preferably in Information Technology or a related field
. About 3 -10 years of IT experience in IT project management and contract management. A hardworking, independent and proactive person who is able to multi-task and handle diverse portfolios
. Able to work independently and as a team player with different stakeholders such as end users, application, infrastructure and security teams
. Able to understand infrastructure and security requirements
. Excellent analytical and problem-solving skills, and able to think out of the box to improve user processes and experience
. Excellent communication (oral, written and presentation) skills
. Preferably with vendor management experience