Observability Lead/ SME

Infinite is a global leader in technology modernization, next-generation IT services, and digital engineering with over 23,000 professionals across 20+ locations worldwide. With over two decades of experience, Infinite leverages an AI-first approach, combining cutting-edge technologies, platforms, and practical expertise to help clients achieve business transformation and growth. Serving industries such as healthcare, financial services, telecom, and technology, Infinite collaborates closely with clients to deliver tailored, innovative solutions. The company has earned recognition from industry leaders like ISG, Avasant, Everest Group, and others for its technological innovation and client-centric approach.

This is a contract-based, on-site Observability Lead/Subject Matter Expert role located in Singapore. The role involves designing, implementing, and managing observability solutions to monitor system performance and application health. The Observability Lead/SME will work closely with cross-functional teams to develop metrics, logs, and traces, ensuring system reliability and operational efficiency. Responsibilities also include analyzing performance data, improving resilience, and assisting in troubleshooting and root cause analysis to optimize system operations.

• Expertise in Observability tools and technologies such as Prometheus, Grafana, Splunk, ELK stack, or equivalent.
• Experience in monitoring performance, setting up alerts, and creating actionable dashboards to ensure uptime and reliability.
• Strong knowledge of Distributed Systems Management, Application Performance Monitoring (APM), and Log Management.
• Proficiency in SRE practices, incident response, and root cause analysis methodologies.
• Strong communication and collaboration skills to work effectively with development and operations teams.
• Proven experience in leading technical teams and mentoring team members in observability best practices.
• Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.
• Knowledge of cloud platforms such as AWS, Azure, or Google Cloud, along with automation tools, is a plus.