NuSmart HRMS Consultant

ABOUT THE ROLE

We are seeking a results-driven Nusmart HRMS Consultant with a dual mandate: deep functional expertise in the Nusmart HCM platform and the project management discipline to lead end-to-end client implementations. You will serve as the primary point of contact for clients from discovery through go-live, ensuring solutions are delivered on time, within scope, and to the highest quality standard.

This role sits at the intersection of technology consulting, change management, and client success. You will work closely with HR leaders, payroll teams, and IT stakeholders across mid-market and enterprise organisations in Singapore and the broader APAC region.

KEY RESPONSIBILITIES

A. Functional Consulting

. Conduct business requirements workshops with HR, Finance, and Operations stakeholders to capture current-state processes and future-state requirements.

. Configure and customise the Nusmart HRMS modules - Core HR, Leave & Attendance, Payroll, Appraisal, Training, and Employee Self-Service - in line with client specifications.

. Design and document functional specifications, data migration templates, and system configuration workbooks.

. Lead user acceptance testing (UAT) cycles, triage defects, and coordinate resolution with the Nusmart product/support team.

. Develop and deliver end-user training, train-the-trainer sessions, and post-go-live hypercare support.

. Advise clients on Singapore MOM compliance requirements, CPF computation rules, and statutory reporting obligations embedded in the platform.

. Support integration design between Nusmart HRMS and adjacent systems (ERP, biometric hardware, payroll bureaux).

B. Project Management

. Own end-to-end project delivery lifecycle from kick-off through hypercare exit, following the firm's implementation methodology (Agile-waterfall hybrid).

. Build and maintain detailed project plans, RAID logs, and status dashboards chair weekly steering committee calls with client project sponsors.

. Manage scope, schedule, and budget - proactively flagging risks and negotiating change requests with clients.

. Coordinate cross-functional delivery teams including technical developers, data migration specialists, and third-party vendors.

. Prepare and present project status reports, go/no-go assessments, and post-implementation reviews to senior stakeholders.

. Maintain project documentation in the firm's project management tool and ensure knowledge transfer to the client's internal team at closure.

. Track project financials, ensure milestone billing triggers are met, and escalate budget variances in a timely manner.

QUALIFICATIONS & EXPERIENCE

Essential

. Bachelor's degree in Human Resource Management, Business Information Systems, Computer Science, or a related discipline.

. Minimum 4 years of hands-on HRMS/HCM implementation experience prior experience with Nusmart HRMS is strongly preferred.

. Demonstrable project management track record - having led at least 3 full-cycle HRMS implementations from requirements to go-live.

. Strong working knowledge of Singapore payroll legislation, CPF Act, Employment Act, and MOM statutory reporting.

. Proficiency in SQL or data querying for validation of migrated data and report building.

. Excellent stakeholder management skills with the ability to present confidently at CXO and Board level.

. Professional fluency in English (written and spoken) additional fluency in Mandarin or Bahasa is advantageous for regional engagements.

Desirable

. PMP, PRINCE2, or equivalent project management certification.

. Exposure to APAC multi-country payroll (Malaysia, Indonesia, India, Philippines).

. Experience with HCM integrations (REST APIs, SFTP-based ETL, SAP/Oracle ERP connectors).

. Change management certification (Prosci ADKAR or equivalent).

. Prior consulting background in a Big-4, mid-tier firm, or specialist HR technology practice.

CORE COMPETENCIES

Functional & Technical

HRMS Configuration & Customisation

Singapore Payroll & Statutory Compliance

Data Migration & Validation

Systems Integration Design

UAT Coordination & Defect Triage

Project Planning & RAID Management

Leadership & Interpersonal
Client Relationship Management
Structured Problem Solving
Executive-Level Communication
Cross-Functional Team Leadership
Risk & Issue Escalation
Adaptability & Resilience