Ingram Micro is a leading technology company for the global information technology ecosystem.
With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.
Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart.
Role And Responsibilities
Able to provision, deployment, configuration, and administration of many different pieces of network and security-related hardware and software. These include firewalls, routers, switches, various network-monitoring tools, and virtual private networks (VPNs). On-perm or Cloud resources
Able to keep strong relationships with consultant, partner, and vendors to maintain upgrades, installations, and planning alongside exploration of new features and innovative solutions
Able to evaluate, test, and troubleshoot technologies when new technologies are onboard
Provide technical support for resolution of customer problems, incidents, issues, requests, and queries
Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner
Ensure proper documentation and notification
Qualifications And Education Requirements
Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Engineering (Computer/Telecommunication), equivalent
Holding any Professional Certification of Azure, AWS, GCloud etc is a plus point
Enterprise firewall experience experience configuring and managing enterprise firewalls and gateway devices and migration experience are important in this role
Communication skills it's crucial to have the ability to communicate network security issues to peers and management clearly and effectively
Adaptability need to work as a member of several teams, which requires flexibility and adaptability.
Problem-solving skills Able to solve problems. Security incidents can happen at any time and have the ability to research, escalate, and resolve issues effectively
Preferred Skills
At least 5 Year(s) of working experience in the related field is required for this position.
