Network & Security Engineer -

Job Description

• Incident Management: Respond to managed security technologies fault alerts and/or customer escalation. This includes performing incident/problem escalation within SLA to internal technical teams or external product vendor until resolution.

• Troubleshooting: Provide support for security solutions, including troubleshooting product-specific technical issues within SLA and work with internal teams/external vendors to resolve technical issues.

• Patch Management: Plan and apply regular updates to mitigate vulnerabilities and maintain system compliance.

• Service and Change Requests: Respond to inbound Change Requests (CRs), Service Requests (SRs) or other queries within SLA.

• System Monitoring: Continuously monitor security systems and perform regular health checks and tasks to ensure operational effectiveness.

• Collaboration: Work closely with IT and cybersecurity teams for reporting and to enhance security measures into ongoing operations.

• Proactive Measures: Stay current with the latest cybersecurity trends and implement proactive measures to improve security posture.

• Compliance: Ensure adherence to security standards and develop / update comprehensive documentation and guides.

Qualifications

• Bachelor's degree or diploma in Computer Science, Information Technology, Cybersecurity, or a related field.

• 2-5 years of experience in IT or cybersecurity roles.

• Knowledge on operating CNAPP (Cloud-Native Application Protection Platform) and understands containerization Aquasec

• Knowledge on operating database security technologies and schemas architecture Imperva DAM.

• Experience with vulnerability management platforms and continuous security monitoring Tenable VMS

• Sound fundamental knowledge on IP networking (e.g. TCP/IP, routing, etc.) CCNA certification is a plus.

• Strong analytical and problem-solving skills.

• Excellent communication and teamwork abilities.