Network Maintenance Engineer

Responsibilities:

• Perform routine operation, monitoring, and preventive maintenance of network infrastructure, including switches, routers, firewalls, wireless equipment, and network management systems.

• Monitor network performance, availability, and capacity to ensure stable and reliable service delivery.

• Analyze network logs to identify abnormalities, diagnose issues, and perform root cause analysis.

• Respond to and resolve network incidents, service disruptions, and performance degradation in accordance with established SLAs.

• Plan, coordinate, and execute firmware upgrades, software patching, and security updates for network devices.

• Support change management activities, including impact assessment, implementation, validation, and rollback planning.

• Maintain network documentation, configuration records, maintenance reports, and incident logs.

• Coordinate with vendors, stakeholders, and internal support teams for technical troubleshooting and issue resolution.

• Support and maintain AWS cloud networking infrastructure and connectivity between on-premises and cloud environments.

• Participate in on-call support and scheduled maintenance activities outside normal working hours when required.

Requirements

• Diploma or Degree in Computer Engineering, Information Technology, Computer Science, Telecommunications, or a related discipline.

• Minimum 1 years of experience in network operation, maintenance, and support.

• Strong knowledge of TCP/IP, Routing & Switching, VLAN, Firewall, VPN, Wireless Networks, and Network Security.

• Hands-on experience in network troubleshooting, incident management, and root cause analysis.

• Experience with network monitoring tools, log analysis, and performance monitoring.

• Experience in firmware upgrades, software patch management, and network change implementation in production environments.

• Preferred experience in AWS Cloud networking services, including VPC, Route Tables, Security Groups, Network ACLs, Transit Gateway, Site-to-Site VPN, Direct Connect, and hybrid cloud networking.

• Good analytical, troubleshooting, and communication skills.

• Ability to work independently and effectively coordinate with multiple stakeholders.

• Relevant certifications such as CCNA, CCNP, AWS Certified Advanced Networking, AWS Solutions Architect Associate, or equivalent will be an added advantage.

• Fresh graduates with a strong passion for networking and a willingness to learn are welcome to apply.

  Working Location : West

  
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