Key Responsibilities
- Configure and maintain network infrastructure for office and store locations (LAN, WAN, WLAN, VPN).
- Administer server infrastructure including AWS, DNS, Active Directory, DHCP, and domain controllers.
- Monitor network and system performance, troubleshoot issues, and ensure uptime meets SLAs.
- Implement and maintain network and system security measures including firewalls, IDS/IPS, and secure access policies.
- Manage vendor relationships and project execution
- Collaborate with the global IT team on infrastructure projects and initiatives.
- Handle incidents, change requests, and service requests in line with ITIL or company processes.
- Maintain accurate documentation and provide regular reports.
Note: Scope is not limited to the above and may evolve with business needs.
Requirements
- Strong knowledge of TCP/IP, DNS, DHCP, VLANs, routing, and switching.
- Experience with server administration (Windows Server, AD, AWS) and cloud networking (Amazon Web Services Cloud).
- Familiarity with firewall management (Fortinet, Cisco Meraki, Barracuda WSG)
- Understanding of security best practices and compliance standards.
