Job Description:
- Designing and implementing new network solutions and current network improvement/expanding
- Installing, configuring and supporting network equipment including routers, load balancers, switches
- Analyse problems, perform troubleshooting, and track problems through resolution
- Responsible for monitoring activities, such as device status and bandwidth usage
- When necessary, escalate problems to the appropriate stakeholders / principals /vendors
- Schedule and run periodic maintenance for network infrastructure at the data centre
- Plan and manage change request and / or maintenance activities for network operations including firmware patches
- Ensuring zero service level breaches and achieve 100% compliance with policy and procedure
- Perform Change Request, Service Request as assigned by team lead according to the SLA
- Manage Call ticket assigned by service desk according to the SLA
- Managing of network devices and perform firmware patching
- Managing subcontractors involved with network installation
- Work with other team for new implementation and troubleshooting
- Providing network reports and status for monthly SLA reports and other operations requirements
Requirements:
- Minimum 4 years of experience working as a network engineer within the operations environment
- Past working experience in CISCO ACI is an advantage
- Past working experience in Cloud environment is an advantage
- ITIL certification will be an added advantage
- Good grasp of technical skills (network)
- Possess CCNA or CCNP certification
- Good understanding and appreciation of network and system design
- Sense of urgency for service performance issues
- Able to handle demanding service response and recovery turnaround
- Able to manage daily support tasks to meet stringent SLA requirements
- Excellent scheduling and multitasking skills
- Good analytical skills with ability to work with others to resolve problems
- Good organization skills, with ability to properly document and track information
Only shortlisted candidates will be notified.
Please email a copy of your detailed resume to [Confidential Information] for immediate processing.
(EA Reg No: 20C0312).
