NETWORK ENGINEER

Job Title: Network Engineer

Location: On-Site

Employment Type: Full-Time

Experience Level: At Least 2-3Years

About the Role

We are looking for a driven,detail-oriented, and adaptable Network Engineer to join our growing team. Inthis role, you will act as a trusted technical advisor and primary point ofcontact for our clients-balancing high-level network infrastructure projectswith responsive day-to-day ad-hoc L1/L2 IT support.

You will work hands-on withindustry-leading networking gear (Cisco and Fortinet), manage essential systemand backup operations, proactively track internal and customer license expiriesand maintenance windows, and partner directly with customers through weeklystatus meetings to recommend technology refreshes. If you are an independentproblem-solver who takes pride in operational accuracy, loves exploring newvendors, we want to hear from you.

Key Responsibilities

Network Implementation,Management & Security

. Configure, deploy, and maintain enterprisenetworking hardware, including (but not limited to) Cisco switches, routers,wireless access points (APs), and firewalls, as well as FortiGate firewalls.

. Manage network segmentation (VLANs), routingprotocols, site-to-site and SSL VPNs, firewall security policies, and firmwareupgrades.

. Monitor network performance, troubleshootconnectivity bottlenecks, and perform root-cause analysis for hardware andconfiguration issues.

. Maintain accurate network topology diagrams, IPaddress schemas, and standard operating procedures (SOPs) for internal andclient environments.

Client Advisory, LifecycleTracking & Pre-Sales

. Attend weekly status meetings with clients toreview open support tickets, project milestones, backup health, upcomingmaintenance windows, and pending renewals.

. Proactively monitor and track license expirydates, support contracts, and maintenance windows for both our internalcompany infrastructure and customer environments (e.g., FortiGuard UTM, CiscoSmart Net, domain/SSL certificates, M365, and backup licenses) to ensure zeroservice lapses and timely renewal proposals.

. Assess existing customer IT environments toidentify End-of-Life (EOL) / End-of-Support (EOS) hardware, security gaps, andperformance bottlenecks.

. Recommend practical, scalable IT solutions andtechnology refresh roadmaps tailored to client budgets and business goals.

. Draft clear, compelling technical proposals,bills of materials (BOM), and scopes of work (SOW) for customer IT projects,renewals, and upgrades.

. Rapidly self-learn, test, and deploy networkproducts from new and emerging hardware/software vendors to meet evolvingclient needs.

System Administration, End-UserSupport & Backup Operations

. Provide responsive ad-hoc L1/L2 IT service andtroubleshooting (both remote and on-site) for client end-users, resolvingdesktop/laptop OS issues, M365/Outlook email problems, printer/peripheralconnectivity, and software access requests.

. Perform day-to-day Windows Server and ActiveDirectory (AD) administration, including user onboarding/offboarding, groupmanagement, Group Policy (GPO) basics, file permissions, DNS, and DHCP.

. Execute and verify file system and email serverbackups, ensuring data integrity, proper retention, and readiness for disasterrecovery.

. Conduct routine system health checks, patchmanagement, and preventative maintenance across internal and client schedules.

Operational Efficiency &Continuous Improvement

. Liaise with third-party vendors, ISPs, andhardware principals to manage maintenance windows and resolve escalated supporttickets.

Requirements &Qualifications

Technical Skills &Experience

. Experience: Minimum of 2-3 years of hands-onworking experience in network engineering, IT infrastructure support, or asystem integrator (SI) / managed service provider (MSP) environment.

. Certification: Valid Cisco Certified NetworkAssociate (CCNA) certification is required.

. Networking Expertise: Strong working knowledgeof Cisco (Switches, APs, Routers, Firewalls) and FortiGate Firewalls (policies,NAT, VPN, SD-WAN, and security profiles).

. Systems, Backups & L1/L2 Support:Foundational system administration skills in Windows Server / Active Directory(AD), practical experience managing file server and email backup operations,and a strong grounding in L1/L2 desktop and end-user IT troubleshooting.

. Pre-Sales & Documentation: Proven ability toevaluate client needs, track hardware/software lifecycles, recommend ITsolutions/tech refreshes, and write structured technical proposals.

Mindset & Working Style

. Detail-Oriented & Vigilant: Highlyorganized and alert in tracking internal and customer license expiry dates,warranty renewals, and scheduled maintenance windows so critical deadlines arenever missed.

. Hands-On & Service-Driven:Comfortable wearing multiple hats-transitioning smoothly from configuringenterprise firewalls and leading client meetings to resolving ad-hoc L1/L2 usersupport tickets with patience and professionalism.

. Client-Facing Communication: Strongverbal and written communication skills, with the confidence to lead weeklyclient status meetings, explain technical issues in plain business terms, andmanage stakeholder expectations.

. Highly Independent & Self-Motivated:Able to manage priorities, troubleshoot complex issues, and drive projects tocompletion with minimal supervision.

Working Hours & Conditions

. Standard Hours: Monday to Friday, 9:00 AM - 6:00PM, including scheduled weekly client status meetings and ad-hoc remote/on-sitesupport.

. After-Hours Maintenance: Willingness to performoccasional night work during coordinated maintenance windows (e.g., firmwareupgrades, core switch cutovers, Power Shutoff / turn on or firewall migrations)to minimize client downtime.

. Weekend Operations: Availability for occasionalhalf-day Saturday work dedicated to critical email and file server backupverification and maintenance.

. Time-off-in-lieu (TOIL) is provided forscheduled ad-hoc night jobs

What We Offer

. Competitive base salary:

. Sponsorship for professional certifications andtraining

. Hands-on exposure to diverse client environmentsand the latest networking technologies

. Supportive, autonomous work culture where yourtechnical recommendations directly shape client solutions.