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Job Description
Responsibilities
- Execute and manage ServiceNow Discovery and Service Mapping for network devices and services.
- Validate, reconcile, and maintain CMDB Configuration Items (CIs) and relationships.
- Onboard network assets and dependencies into ServiceNow with accurate attributes and mappings.
- Troubleshoot discovery issues and improve discovery patterns, probes, and credentials.
- Ensure CMDB data quality through governance and remediation activities.
- Document onboarding standards, processes, and operational procedures.
- Collaborate with internal stakeholders and vendors to support project delivery.
Requirements
- Degree in Computer Science, Information Technology, or a related discipline.
- Minimum 5 years of experience in network engineering or operations.
- Hands-on experience with ServiceNow Discovery, Service Mapping, and CMDB.
- Strong understanding of network technologies, including routing, switching, and firewalls.
- Knowledge of CI relationships, CMDB data models, and data governance practices.
- Experience in Python or PowerShell scripting for automation is advantageous.
- Strong analytical, documentation, and stakeholder management skills.
More Info
Key Skills
network engineering - Routing
sevicenow CMDB and CI Mnagement
servicenow discovery
servicenow mapping
switching and firewalls
About Company
Exasoft is a leading Technology and Talent Solutions company headquartered in Singapore.
Technology and talent are key pillars for the creation of digitally enabled smart industries and will be integral deciding who emerges as a leader in the new smarter, connected world. Exasoft delivers cross-industry expertise in technology, talent services and skilling to enable digital transformation and accelerate innovation.
Our team comprises of consultants knowledgeable in specific fields and industries. We can help you find strong potential employees in most of the areas of expertise.


