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Network Engineer (CCNA)

2-5 Years
SGD 7,500 - 9,000 per month
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Job Description

Key Responsibilities

  • Gather business and application requirements for infrastructure planning, design, installation, testing, and implementation
  • Ensure infrastructure solutions are implemented according to specifications and service level requirements
  • Support daily operations aligned with ITSM/ITIL methodologies, including Incident, Change, Problem, Release Management, and CMDB processes
  • Monitor system and network performance proactively and implement corrective actions to improve service availability
  • Respond to incidents promptly, conduct root cause analysis, and provide temporary or permanent resolutions for escalated issues
  • Provide timely updates and communication to relevant stakeholders regarding incidents and operational issues
  • Implement backup, restore, and disaster recovery procedures to support business continuity
  • Create and maintain comprehensive documentation for implemented network systems
  • Assist in preparing technical proposals and solution presentations
  • Lead and coordinate with a team of network engineers when required
  • Support certification initiatives required for partnerships with key technology vendors

Required Skills & Qualifications

  • Valid CCNA certification is mandatory
  • Experience in network infrastructure planning, design, implementation, and support
  • Good understanding of ITSM/ITIL methodologies and operational processes
  • Experience in network monitoring, troubleshooting, and root cause analysis
  • Knowledge of backup, restore, and disaster recovery procedures
  • Ability to create and maintain technical and operational documentation
  • Experience supporting technical proposals and presentations
  • Ability to work independently and lead a team when required
  • Strong communication and stakeholder management skills

More Info

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Job ID: 147865735

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