Network + Desktop Infrastructure Engineer

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire highly skilled Network + Desktop Infrastructure Engineer. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

What the Role

An Infrastructure Engineer and play a pivotal role in shaping the design, implementation, and operation of network and endpoint infrastructure services that underpin the organisation's digital backbone.

As part of a technically competent and collaborative team, you will be responsible for the end-to-end planning, design, project implementation, operation, and support of technical services — delivering secure, reliable connectivity to end-users across multiple locations and enabling seamless access to the organisation's broad range of applications and digital services.

In this role, you will contribute to the delivery of diverse technical solutions that address the organisation's long-term operational needs, whilst managing ad-hoc requests and leading projects spanning office renovations, new site setups, on-premises network infrastructure deployments, and endpoint-related support and services.

What You Will Be Working

On Network Infrastructure Engineering

• Manage the end-to-end lifecycle of the organisation's network infrastructure, spanning planning and design through procurement, implementation, and ongoing operations.
• Evaluate and implement new network solutions that enhance the capability, security, and manageability of network infrastructure.
• Participate as a network subject matter expert in business-specific projects, providing network consultancy and technical support throughout project implementation.
• Collaborate with internal and external stakeholders and vendors to deliver systems and projects, ensuring adherence to budget, technical specifications, and all relevant requirements.
• Manage network infrastructure projects, including the procurement of network solutions, coordination with vendors to ensure timely completion of implementation works, and engagement of stakeholders through presentations and progress reports.
• Manage AFM on their day-to-day BAU task and projects implementation.
• Respond to and resolve network-related incidents, providing timely updates to stakeholders on investigation findings and remediation actions taken.
• Perform firmware and software updates in accordance with established change management procedures.
• Collaborate with cross-functional teams to design and review network architecture. Customs Network Infrastructure Engineer Role Profile | Bulk Tender GVT(T)24014
• Formulate Operation and Support Standards for Enterprise Network Systems to facilitate effective management and review and initiate plans to sustain system functions and capabilities throughout their lifecycle.
• Plan and review project and system maintenance strategies, incorporating Predictive and Pre-emptive Maintenance approaches as part of project requirements.
• Ensure network infrastructure setup is compliant with IM8 policies and hardening guidelines.
• Handle IM8 compliance and audit activities, including preparation, responses, and closure of audit findings.
• Maintain reports and provide regular updates on management on project status and operational matters.
• Ensure assigned projects are delivered on time, within scope, and within budget, managing multiple projects concurrently.
• Any agency Ad-hoc task being assigned.

What We Are Looking For

Essential Requirements

• Degree or Diploma in a relevant discipline, or equivalent qualification.
• Minimum 5 years of relevant experience in both desktop operations and network infrastructure operations, server and lan room setup and project deployment. • Strong knowledge across a range of network technologies, including LAN, WAN, SDN, internet routing, security, and server/LAN room setup.
• Strong knowledge of Microsoft Endpoint suite of services and products (e.g. M365, MS Office, InTune), and knowledge of ITIL v3.
• Experienced in contract and vendor management. • Strong interpersonal and stakeholder management skills, with the ability to engage effectively across all levels.
• Excellent written and verbal communication skills, with the ability to present and communicate technical concepts clearly to non-technical audiences and senior management.
• Competent, self-motivated, proactive, and responsible, with the ability to work independently with minimal supervision.
• Highly committed and adaptable, with the willingness to work outside of regular hours when operationally required. Preferred Qualifications and Experience
• Demonstrated familiarity with the Government ICT environment, policies, and standards.
• Experience working within Government agencies is preferred.
• Possession of relevant network certifications.
• Possession of relevant M365 related certifications.
• ITIL V3 or higher.

WHAT'S ON OFFER:

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [Confidential Information] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Bhawana Sharma

Avensys Consulting Pte Ltd

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