WORK 4 DAYS, DELIVER RESULTS.
BE VALUED FOR QUALITY, NOT MERE HOURS.
Salary: From $3,500 per month - commensurate with experience
Workweek: ONLY 4 Days per week
About Us
Team AutoPro is a trusted specialist in third-party motor accident claims and fleet repairs.
We work closely with insurers, surveyors, and legal partners to deliver fast, fair, and accurate outcomes for our clients. Our team is known for strong ethics, technical expertise, and a results-driven approach.
If you're self-motivated, meticulous, and take pride in seeing cases through to completion - you'll fit right in.
Role Overview
We're seeking a Senior Motor Claims Executive who is already well-versed in the full motor claim process, from Letter of Demand (LOD) to negotiation and settlement.
You should be confident, assertive, and unafraid to chase for results - someone who ensures claims move forward and do not sit idle.
Experience in handling repudiated or denied claims, and familiarity with accounting, will be an advantage.
You'll be communicating regularly with insurers, law firms, surveyors, and clients, so professionalism and clear communication are key.
Key Responsibilities
- Manage third-party motor claims from LOD through negotiation to settlement
- Proactively chase surveyors, insurers, and law firms to secure timely outcomes
- Handle repudiated or denied claims, including rebuttal and escalation
- Draft letters, maintain Gmail correspondence, and update claim tracking databases
- Review and verify liability and supporting documents for accuracy
- Liaise confidently via phone and email with all stakeholders
- Basic Accounting
Requirements
- Preferably a Diploma holder in any discipline. (Those without a Diploma but with strong motor claims experience and excellent communication skills are welcome to apply.)
- Minimum 3 years experience in third-party motor claims. (Those with lesser experience but have the confidence and ability to excel in this role are also encouraged to apply.)
- Proficient in negotiation, LOD preparation, and settlement follow-up
- Fluent in written and spoken English, confident in professional phone communication
- Strong computer skills (Excel, Pivot tables, Word, & Gmail)
- Proven ability to chase for results and close cases independently
- Experience handling repudiated / denied claims is a plus
- Basic Accounting knowledge
- Meticulous, responsible, and resilient under pressure
What We Offer
- 4-Day Work Week (Flexible Days) - we value quality over quantity!
- Attractive Salary from $3,500 + potential contract renewal
- Exposure to real industry negotiations - not just admin work
- Supportive, structured environment that values results and integrity
- Convenient location at Sin Ming AutoCity
