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MNC Desktop Engineer Support

1-4 Years
SGD 5,000 - 8,000 per month
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  • Posted 14 days ago
  • Be among the first 10 applicants
Early Applicant

Job Description

. Address user tickets regarding hardware, software and networking

. Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems

. Guide users with simple, step-by-step instructions Conduct remote troubleshooting

. Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs

. Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests

. Help create technical documentation and manuals

. Support Engineers

. Troubleshoot problems associated with network connectivity, and workstation hardware/software

. Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment

Good Pay + Good allowance + Good Bonus

. Interested candidates please send an updated Resume / CV in Ms Word format to [Confidential Information] or WhatsApp's your resume to 98332779 ( no Calls)

. Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

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Job ID: 127829037

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