Middleware Specialist

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world's 10th largest bank by total assets.

Our Singapore center is the 2nd largest IT setup (after Paris Head Office) for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

• Envisioning and preparing the Bank's futures information systems
• Partnering and supporting core banking flagships and transverse areas in their large-scale development projects
• Providing premium In-house Banking applications

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market. We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Department and mission overview

The department is responsible for supporting and developing Middleware usage for applications used by worldwide users. We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technology challenges for IT production team in information system Asia Pacific, and IT center for both IT production and application development.

A technical expert that will leverage on automation and develop continuous delivery operations. Leverage on automation practices and tools to increase service value and develop continuous delivery operations.

Responsibilities

The specialist will be on boarded in the Middleware Service Operations team (> 30 members) and specifically to the CTM (Control-M) / CFT / MQ team (9 members). We manage the global production services and project management for the scope covering BMC Control-M, Axway CFT/Secure Transport/Sentinel and IBM MQ.

• Global production service operations support in middleware technologies and platforms.
• Accountable for the overall service reliability, availability and stability of the technical scopes.
• Provide technical expertise for managed workloads, including troubleshooting, analyzing and resolving incidents, problem, service request and change management process.
• Partner with the development, project and business teams to understand requirements and technical specifications to participate in project deliverables activities.
• Drive through culture of continuous improvements for the production environment through automation or manual work and performance hygiene.
• Technical analysis of production platforms to identify and remediate performance issues.
• Work collaboratively in teams and develop meaningful relationships to achieve common goals.
• Operation and further development of middleware platforms and the associated interfaces
• Development of self-service interfaces and their workflows.
• Exercise specialist responsibility in strategic projects and initiatives.

Requirements

The successful candidate will have:

• Minimum Bachelors Degree in Computer Science / Information Technology / Computer Engineering or equivalent
• Minimum 4 years of experience in the following technical platforms:
• Operating Systems: Linux, Unix and/or Windows
• Middleware Technologies: BMC Control-M, Axway CFT/Secure Trasnsport/Sentinel, IBM MQ
• Monitoring and Data analytics tools: OMI, ServiceNow, Geneos
• Scripting tools: Java, Unix Shell, Python, PowerShell, perl
• Good understanding of ITIL Service Management framework such as Incident, Problem, and Change processes
• Experience in one or more of the following technical platforms: Docker/Kubernetes, Ansible, Elastic Search, Rundeck, GIT
• Ability to work in shifts and support On call in rotations.
• Excellent communication (written and verbal), interpersonal and logical skills.
• Customer oriented and a strong team player.
• Ability to work in a team and individually.

Advantage if you have the following:

DevOps tools & framework experience

BMC Certified Service Professional in Control-M Version 9.

IBM MQ experience

Experience working in the banking / financial institution

French language proficiency

Note - This is a contract- 12 months with bank. Renewable subject to performance.

We offer a competitive remuneration package, consistent with your qualifications and experience. For fair employment practices, we are keen on Singaporeans/SPR ONLY.

Interested applicants, please click on APPLY

Visit us on: http://www.ca-cib.com