Key Responsibilities
- Act as Deputy to the Head of Middle Office Oversight, accountable for overseeing trade and derivatives operations, corporate actions, and reconciliations.
- Serve as a key escalation point for operational issues.
- Chair regular service review meetings and deliver performance reports and scorecards to senior management.
- Oversee the middle office service provider, ensuring compliance with KPIs, SLAs, and agreed service standards.
- Drive process improvement initiatives to enhance operational efficiency and strengthen the control framework.
- Collaborate closely with internal teams, custodians, brokers, and external vendors to ensure timely resolution of trade-related queries and exceptions.
- Stay up to date with market, regulatory, and industry developments, and implement necessary enhancements to processes and controls.
- Maintain and periodically review team procedures, operating manuals, and documentation to ensure accuracy and relevance.
- Work with service providers to ensure timely incident escalation, thorough investigation, and effective remediation.
- Escalate and communicate material issues to senior management and regulators, where appropriate.
Experience / Qualifications
- Bachelor's degree or equivalent professional certification.
- Minimum of 10 years of experience in the asset management industry, preferably in middle office, operations, or oversight roles.
- Strong understanding of end-to-end operational processes within asset management.
- Broad knowledge of multiple asset classes, including equities, fixed income, rates, FX forwards, and money market instruments.
- Experience with Aladdin or similar front-to-back investment management platforms is an advantage.
