Job Description

Behind every resident is a story, a family and a set of needs that go beyond medical care.

We're looking for an experienced Medical Social Worker to join an established healthcare organisation, supporting older adults and their families through the different stages of care.

This role goes beyond counselling and case management. You'll be working closely with residents, families and healthcare professionals to navigate important care decisions, coordinate support services and ensure that each resident's needs, preferences and dignity remain at the centre of their care.

If you have a strong background in medical social work, particularly in eldercare or community healthcare, this is an opportunity to make a meaningful contribution while taking on a broader scope of responsibilities.

Key Responsibilities

Psychosocial Support & Case Management

Conduct comprehensive psychosocial assessments to identify residents emotional, social, financial and caregiving needs.
Provide counselling, emotional support and crisis intervention to residents and their families.
Support new residents and families as they adjust to the care environment.
Manage cases, coordinate referrals and connect families with relevant healthcare, social service and community resources.
Facilitate family discussions, mediation and conflict resolution where required.

Care Planning & Multidisciplinary Collaboration

Work closely with nursing, medical, rehabilitation and allied health teams to develop individualised care and intervention plans.
Conduct InterRAI assessments and maintain accurate case documentation.
Coordinate discharge planning and transitions between healthcare and community settings.
Support residents and families in making informed decisions about their care.

Advance Care Planning & End-of-Life Support

Facilitate Advance Care Planning (ACP) discussions to understand residents values, wishes and future care preferences.
Support residents and families through sensitive end-of-life conversations and care decisions.
Ensure relevant ACP and care planning documentation is completed and maintained.
Promote awareness of ACP among residents, families and healthcare teams.
Support the development and expansion of ACP services through collaboration with external healthcare and community partners.

Community Engagement & Service Improvement

Build relationships with healthcare providers, community organisations and government agencies.
Stay updated on relevant healthcare policies, financial assistance schemes and community resources.
Contribute to departmental initiatives, service improvements and organisational projects.

What We're Looking For

Bachelor's Degree in Social Work or Graduate Diploma in Social Work from a recognised institution.
Accredited Registered Social Worker with the Social Work Accreditation and Advisory Board (SWAAB).
3-5 years of relevant medical social work experience, preferably within a hospital or community hospital setting.
Experience working with older adults and individuals living with dementia.
Strong understanding of psychosocial assessments, counselling, case management and community care resources.
Experience facilitating Advance Care Planning and end-of-life discussions would be an advantage.
Certification as an Advance Care Planning (ACP) Facilitator is preferred.
Strong interpersonal skills, sound professional judgement and the ability to navigate sensitive conversations with empathy.
Comfortable collaborating with multidisciplinary healthcare teams and managing complex cases independently.

Working Arrangement

Salary: $5,500 - $6,500/month
Working Days: 5 days per week, rostered between Monday and Sunday
Working Hours: 8.30 am - 6 pm
Rest Days: 2 days per week, based on roster

Interested Let's Chat!

If you're an experienced Medical Social Worker looking to deepen your involvement in eldercare, care planning and family support, this role offers the opportunity to contribute across the full care journey.

Apply directly here or send your CV to [Confidential Information].

Navarro Melody Grace Bayog
CREW by HRnet | HRnet Ventures Pte Ltd
EA Licence No.: 24C2435
EA Personnel Registration No.: R1764275