Job Responsibilities
Security Operations
- Monitor assigned zones and ensure compliance with security protocols.
- Conduct routine patrols and inspections of guest areas and heart-of-house facilities.
- Check access control points and verify credentials for restricted areas.
- Record and report any irregularities, suspicious activities, or safety hazards.
- Support team in supervising Security Team Members in specific roles and responsibilities in Security operations.
- Respond swiftly to incidents, assist investigations, and uphold security standards.
- Ensure exceptional guest service while maintaining vigilance.
- Implement emergency procedures and support crisis response.
- Take on special assignments that broaden your operational expertise.
- Supervise the implementation of emergency procedures as outlined in the relevant Emergency Manual.
Event Security and Special Operations
- Represent Security at pre-event planning meetings for conferences and entertainment events.
- Assist in resource planning, site inspection and walks, and stakeholder briefings.
- Support contingency planning and cost management for events.
- Ensure smooth handover and flawless execution during live operations.
Security Operations Control
- Support daily operations in the Control Room - the nerve center of security.
- Monitor security systems and ensure accurate, real-time reporting.
- Vet incident reports and provide actionable insights to management.
- Liaise with internal departments and external agencies for coordinated responses.
- Maintain serviceability of control room equipment and ensure confidentiality of CCTV data.
- Analyze irregular, suspicious, or illegal activities and escalate appropriately.
- Assist in safe evacuation procedures during emergencies.
- Uphold professionalism in all communications - radio, phone, and digital.
- Take on special assignments to strengthen operational excellence.
Business Continuity Management (BCM)
- Support the development and execution of Crisis Management and BCM strategies.
- Maintain and update BCM dashboards and documentation.
- Coordinate with vendors on implementing BCM technology solutions.
- Assist in drafting emergency response plans and continuity frameworks.
- Organize and participate in drills and exercises with internal teams and government agencies.
- Provide research and analysis on security trends and risk factors.
- Manage project documentation and support end-to-end project delivery.
Development Outcomes
Operational Expertise
- Gain hands-on experience in end-to-end security operations, including patrols, incident response, access control, and emergency procedures. Build proficiency in control room monitoring, surveillance systems, and compliance with regulatory standards.
Leadership Skills
- Develop confidence in leading frontline teams, managing manpower deployment, and conducting security briefings. Learn to make quick, informed decisions under pressure while driving operational excellence and team engagement.
Risk and Resilience Mindset
- Learn to anticipate potential threats, assess vulnerabilities, and implement preventive measures. Strengthen your ability to respond to crises with composure and ensure business continuity through structured contingency planning.
Business Acumen
- Understand cost management in event security planning, resource optimization, and vendor coordination. Gain exposure to budgeting for security operations and learn how strategic decisions impact overall safety and guest experience.
Innovation and Process Enhancement
- Contribute ideas to improve security systems, streamline operational workflows, and enhance emergency readiness. Drive initiatives that leverage technology and best practices to elevate safety standards in a luxury hospitality environment.
Job Requirements
Education & Certification
- Diploma or Degree undergraduate in your final year of study in any discipline; or a recent graduate
Experience
- Less than 2 years of working experience
