Job Responsibilities
Transportation- Master the art of luxury mobility by ensuring seamless guest transfers, precise scheduling, and uncompromising safety standards for a world-class hospitality experience.
- Learn the essentials of luxury mobility - from fleet management to guest transfer logistics.
- Gain deep knowledge of limousine fleet operations, luxury vehicle features, and integrated systems that keep our service running smoothly.
- Create unforgettable journeys for VIP and high-profile guests through professional etiquette, personalized service, and attention to detail. From replenishing amenities to fulfilling special requests, you'll ensure every ride is flawless.
- Play a key role in smooth operations by supporting scheduling and dispatch to ensure punctual, world-class service.
- Understand the importance of maintaining accurate trip logs, fuel usage records, and incident reports while mastering Limousine Integrated and Queue System procedures.
- Gain practical exposure to compliance and safety standards that underpin world-class hospitality.
Valet Services- Deliver world-class valet experiences with precision, confidence, and a commitment to innovation and safety.
- Create unforgettable first impressions by delivering premium valet experiences.
- Develop confidence and precision in vehicle handling and service etiquette.
- Drive innovation by observing and contributing to process improvements for efficiency and safety.
Airport Meet & Greet- Be the face of Marina Bay Sands by delivering warm welcomes, coordinating flawless transfers, and managing guests and VIP experiences with discretion and professionalism.
- Be the face of Marina Bay Sands - welcome guests with warmth and professionalism.
- Coordinate like a pro with transportation and concierge teams for flawless transfers.
- Handle VIP arrangements with discretion, showcasing your ability to manage high-touch experiences.
Administration and Accounts- Build strategic and analytical skills by supporting budgeting, vendor management, data-driven decisions, and process improvements that shape sustainable, world-class hospitality transportation operations.
- Gain exposure to budgeting, cost control, and vendor management.
- Learn how data drives decision-making and service excellence and turn data into decisions by assisting with P&L budgeting and reporting, scheduling and operational analysis.
- Contribute to process improvement and sustainability initiatives.
- Engage with leaders by attending departmental meetings and supporting strategic projects.
Supervisory Exposure- Gain exposure in leading teams and optimizing operations, go Above Beyond to elevate service standards and create exceptional guest experiences.
- Review manpower allocation and optimize scheduling for operational efficiency.
- Lead with confidence by conducting pre-shift briefings and sharing updates on promotions and service standards.
- Ensure world-class quality through service audits aligned with Forbes Travel Guide standards.
- Shape the guest experience by recommending initiatives that elevate service and efficiency.
- Build relationships by maintaining accurate guest profiles and responding to feedback with professionalism.
- Inspire others - mentor junior team members, facilitate learning opportunities, and foster an inclusive, positive work culture.
Development Outcomes
Operational Expertise
- Gain in-depth insights into hospitality transportation logistics and guest mobility services.
Leadership Skills
- Build confidence and capability in managing teams and driving service excellence.
Guest-Centric Mindset
- Learn to anticipate and exceed guest expectations through personalized service.
Business Acumen
- Understand financial, administrative, and resource optimization strategies.
Innovation and Process Enhancement
- Contribute creative ideas and lead initiatives that enhance efficiency and elevate luxury standards.
Job Requirements
Education & Certification
- Diploma or Degree undergraduate in your final year of study in any discipline; or a recent graduate
Experience
- Less than 2 years of working experience
